FilterClean Order Cancellation Policy

At FilterClean, we work hard to process and ship your order as quickly as possible. Because of our fast fulfillment times, cancellations are time-sensitive.

Canceling an Order

1. Cancel Within 12 Hours (Guaranteed)
You may cancel your order within 12 hours of placing it for a full refund—no questions asked.

2. After 12 Hours
Your order may already be in processing or transit. If cancellation is no longer possible, you may still take advantage of our 90-Day Money Back Guarantee once your item arrives.

How to Request a Cancellation

Email us at support@filter-clean.com with:

• Your name

• Order number

• “Cancel Order” in the subject line

We’ll confirm whether your order can be canceled and process your refund if eligible.

If the Order Has Already Shipped

If your order has already been dispatched, we can no longer cancel it. However, once it arrives, you can:

• Refuse the package
  or

• Initiate a return using our no-questions-asked, return shipping paid policy.

Either way, you’re fully covered.